Jim BezansonEnd User Computing Lead, IT Operations
Jim Bezanson is responsible for End User Computing for the Canada Post Group of Companies. In this new role, Jim is accountable for end-to-end service delivery of End User Computing services. The team is the face of IT where we focus on the end user experience, act as the primary end user point of contact, and continually seek ways to improve the service. We work with our partners and industry leaders to adapt new technologies with a focus on moving to a digital work place. In addition to the End User Computing role, Jim’s team will also act as the client liaison to SCI with a focus on meeting commitments for EUC services, assisting to deliver new services for SCI, and evaluating reciprocal business models within the Canada Post Group of Companies. Jim brings to his role over 30 years of IT experience, including 12 years of management experience from Canada Post and Innovapost. Prior to joining Innovapost in 2012, Jim was Infrastructure Director, Enterprise Information Management at Canada Post Corporation, where he was responsible for providing management and oversight to an outsourced IT Service delivery model. Jim delivered many large scale programs to modernize Canada Post’s technology infrastructure and systems. Prior to joining the Group of Companies, Jim led a large team of employees and outsourced vendors to deliver IT shared services to more than 40 government departments.