Innovapost Service Desks – Supporting the Group of Companies

Since 2013, support calls from Canada Post, Purolator, SCI Logistics, and Innovapost employees have been handled by a skilled group of agents stationed at Innovapost headquarters in Ottawa. Leveraging Innovapost’s Retail, IT, and Delivery Information Application (DIA) expertise, service desk agents deliver fast call resolution, positive outcomes, and reduced costs for the Canada Post Group of Companies.

Read how three Innovapost Service Desks provide critical technical support for systems and people behind the Canada Post Group of Companies.